Refund policy

Returns & Exchanges

At Hatter Labs, we stand behind the quality of our products and want you to feel confident in your purchase.

 

Exchanges

We gladly accept exchanges.

Please contact us within 7 days of delivery, and ship the item back within 14 days of delivery.

To start an exchange, email us at hatter.labs.inc@gmail.com with your order number and the item you wish to exchange.

 

Returns & Cancellations

At this time, we do not accept returns or order cancellations.

That said, if something isn’t right with your order, please reach out. We’re always happy to review issues and work toward a fair solution.